What is LatinMate Wholesalers?

LatinMate is a leading distributor of high-quality Latin American food and beverage products, offering a wide range of authentic brands to wholesalers, retailers, and foodservice providers.

Where does LatinMate source its products?

We partner directly with trusted manufacturers and suppliers across Australia from Latin America to ensure authenticity, quality, and competitive pricing.

Ordering & Purchasing

How can I become a LatinMate wholesaler?

You can apply by contacting our sales team via sales@latinmate.com.au or 0474856662 or filling out the wholesaler application form on our website.

What are the minimum order requirements?

Minimum order quantities vary by product and location. Contact our sales team for specific details.

Do you offer bulk discounts?

Yes! We provide volume-based pricing for large orders. The more you buy, the better the rates.

What payment methods do you accept?

We accept:

  • Bank transfers

  • Credit/debit cards

  • Approved credit terms (for qualified buyers)

Shipping & Delivery

Where does LatinMate ship?

We currently serve wholesalers across South Australia. Contact us to confirm if we deliver to your location.

What are the shipping costs?

Shipping costs depend on order size, weight, and destination. We provide shipping quotes upon order confirmation. We offer free delivery for order over $99 ** Does not apply for wholesale customers**

How long does delivery take?

Delivery times vary based on location and product availability. Standard lead times are 1 to 3 business days. Expedited shipping may be available.

Returns & Quality Assurance

What is your return policy?

We accept returns for damaged or defective products within 3 days of delivery. Customer must provide proof of issue for approval.

How do I report a quality issue with a product?

Contact our customer service team immediately with order details, product information, and photos of the issue.

Account & Support

How do I track my order?

Once shipped, you’ll receive a tracking number via email. You can also log in to your account on our website for updates.

Who should I contact for sales inquiries?

Email: sales@latinmate.com.au
Phone: 0474856662

Can I set up a recurring/automated order?

Yes, we offer subscription-based ordering for consistent inventory needs. Contact our sales team to arrange.

Have more questions?
📞 Call us: 0474856662
📧 Email: info@latinmate.com.au
🌐 Visit: www.latinmate.com.au

Last Updated: 23/27/25

1. Do you ship across Australia?
Yes, we ship Australia-wide. Delivery times may vary depending on your location.
2. How long does delivery take?
Orders are processed within 1–2 business days. Shipping usually takes 2 to 7 business days depending on the destination.
3. Can I buy wholesale?
Yes, we offer wholesale options. If you own a business, contact us for special pricing.
4. What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment options through our platform.
5. Can I pick up my order in-store?
Yes, you can choose the in-store pickup option during checkout.
6. Do you sell Venezuelan, Colombian, or other Latin products?
Yes! We carry a wide variety of Latin American products. You can browse by country on our store.
7. How can I track my order?
Once your order is shipped, you’ll receive a tracking number and a link via email.